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PS stops working

New Here ,
Jun 28, 2017 Jun 28, 2017

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I have the adobe program and the PS stops working all the time. What do I do?

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correct answers 1 Correct answer

Adobe Employee , Jun 28, 2017 Jun 28, 2017

Hi karinl,

Please share the crash log error, also you may try and reset the Photoshop preferences back to defaults and check if that helps.

Preferences in Photoshop

How to find the crash log in Windows: Photoshop Elements Editor Help | How to Find Crash Logs on Windows

Regards,

Mohit

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Adobe Employee ,
Jun 28, 2017 Jun 28, 2017

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Hi karinl,

Please share the crash log error, also you may try and reset the Photoshop preferences back to defaults and check if that helps.

Preferences in Photoshop

How to find the crash log in Windows: Photoshop Elements Editor Help | How to Find Crash Logs on Windows

Regards,

Mohit

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Community Expert ,
Jun 28, 2017 Jun 28, 2017

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What have you done for trouble-shooting so far?

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

http://forums.adobe.com/docs/DOC-2325

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