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Animate 2015.2 Slow save issue

New Here ,
Jun 28, 2017 Jun 28, 2017

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Hello All,

When I go to save changes that I made to a 20mb file, I get a spinning ball image and huge delay to save.  IT takes about 30seconds or so, does anyone know of a solution?

I am using a mac mini, this just recently started happening.  I am thinking there was an update to creative cloud app that is causing this delay.  Is there any settings, that I should try turning off in order for better performance?

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Community Expert ,
Jun 28, 2017 Jun 28, 2017

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create a new directory and save to that new directory with a new file name.

if there's still a long delay, create a new fla and save.  if there's a delay, reset your preferences.

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New Here ,
Jun 28, 2017 Jun 28, 2017

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Hey Kglad,

Is resetting my preferences the same as actually deleted the preferences folder(if not do you know where I can find this pref file)?

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Community Expert ,
Jun 28, 2017 Jun 28, 2017

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remove

Win:

C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and

C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\

Mac: 

/Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and

/Users/<username>/Library/Preferences/Adobe/Animate/2017/)

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