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Photoshop cs6 Problem at 3D

Community Beginner ,
Jun 27, 2017 Jun 27, 2017

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Hello there,

I have a problem in my 3D ,

I cann't use 3D in photoshop ,

what should i do ????

Untitled.png

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Community Expert ,
Jun 27, 2017 Jun 27, 2017

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What are the image’s Color Mode and bit depth?

How exactly does the 3D option fail?

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Community Expert ,
Jun 27, 2017 Jun 27, 2017

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Hi

Your screen shot shows your Graphics Processor is not being used (it is greyed out). In CS6 the requirements for 3D are that the GPU meets the minimum requirements and that the version is CS6 Extended.

Can you go to Help - System Info click on copy and then paste that information into a post here.

Dave

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Community Beginner ,
Jun 27, 2017 Jun 27, 2017

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I Download this version from ur website after asking you that i want photoshop cs6 and you told me to dowload this

k....Now what should i do

Did I should download or do somthing

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Community Expert ,
Jun 27, 2017 Jun 27, 2017

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As per my last post can you go to Help - System Info click on copy and then paste that information into a post here

Dave

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LEGEND ,
Jun 27, 2017 Jun 27, 2017

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What Photoshop CS6 license do you own? Normal or Ectended?

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Community Beginner ,
Jun 27, 2017 Jun 27, 2017

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Test screen name

I don't Know

you can tell How can I know then i will told you

Davescm

How can go to system info?

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Community Expert ,
Jun 28, 2017 Jun 28, 2017

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Davescm

How can go to system info?

then

Then paste into a forum post

Dave

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Community Beginner ,
Jun 29, 2017 Jun 29, 2017

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Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32

Operating System: Windows 7 32-bit

Version: 6.1 Service Pack 1

System architecture: Intel CPU Family:15, Model:6, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, HyperThreading

Physical processor count: 1

Logical processor count: 2

Processor speed: 3000 MHz

Built-in memory: 3062 MB

Free memory: 1556 MB

Memory available to Photoshop: 1664 MB

Memory used by Photoshop: 60 %

Image tile size: 128K

Image cache levels: 4

The GPU Sniffer crashed on 29/06/2017 at 02:05:15 Ù…

Display: 1

Display Bounds:=  top: 0, left: 0, bottom: 900, right: 1440

No video card detected

Serial number: Tryout Version

Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6\

Temporary file path: C:\Users\Essam\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 73.2G, 42.4G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Required\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Plug-ins\

Additional Plug-ins folder: not set

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997

   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012

   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  

   AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052

   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471

   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  

   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661

   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661

   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661

   adobe_caps.dll   Adobe CAPS   6,0,29,0  

   AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997

   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

   aif_core.dll   AIF   3.0   62.490293

   aif_ocl.dll   AIF   3.0   62.490293

   aif_ogl.dll   AIF   3.0   62.490293

   amtlib.dll   AMTLib   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000

   ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997

   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

   Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997

   BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997

   boost_date_time.dll   DVA Product   6.0.0  

   boost_signals.dll   DVA Product   6.0.0  

   boost_system.dll   DVA Product   6.0.0  

   boost_threads.dll   DVA Product   6.0.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287

   CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997

   data_flow.dll   AIF   3.0   62.490293

   dvaaudiodevice.dll   DVA Product   6.0.0  

   dvacore.dll   DVA Product   6.0.0  

   dvamarshal.dll   DVA Product   6.0.0  

   dvamediatypes.dll   DVA Product   6.0.0  

   dvaplayer.dll   DVA Product   6.0.0  

   dvatransport.dll   DVA Product   6.0.0  

   dvaunittesting.dll   DVA Product   6.0.0  

   dynamiclink.dll   DVA Product   6.0.0  

   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082

   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433

   filter_graph.dll   AIF   3.0   62.490293

   hydra_filters.dll   AIF   3.0   62.490293

   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

   image_compiler.dll   AIF   3.0   62.490293

   image_flow.dll   AIF   3.0   62.490293

   image_runtime.dll   AIF   3.0   62.490293

   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923

   libeay32.dll   The OpenSSL Toolkit   0.9.8g  

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  

   LogSession.dll   LogSession   2.1.2.1640  

   mediacoreif.dll   DVA Product   6.0.0  

   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174

   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

   msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0  

   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

   msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4  

   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CS6   CS6  

   Plugin.dll   Adobe Photoshop CS6   CS6  

   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   3.0.0.383  

   PSArt.dll   Adobe Photoshop CS6   CS6  

   PSViews.dll   Adobe Photoshop CS6   CS6  

   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082

   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082

   shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300  

   ssleay32.dll   The OpenSSL Toolkit   0.9.8g  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24

   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112

   wu3d.dll   U3D Writer   9.3.0.113  

Required plug-ins:

   3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Accented Edges 13.0

   Adaptive Wide Angle 13.0

   ADM 3.11x01

   Angled Strokes 13.0

   Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Bas Relief 13.0

   BMP 13.0

   Camera Raw 7.0

   Chalk & Charcoal 13.0

   Charcoal 13.0

   Chrome 13.0

   Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Color Halftone 13.0

   Colored Pencil 13.0

   CompuServe GIF 13.0

   Conté Crayon 13.0

   Craquelure 13.0

   Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Crop and Straighten Photos Filter 13.0

   Crosshatch 13.0

   Crystallize 13.0

   Cutout 13.0

   Dark Strokes 13.0

   De-Interlace 13.0

   Dicom 13.0

   Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Diffuse Glow 13.0

   Displace 13.0

   Dry Brush 13.0

   Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Embed Watermark 4.0

   Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Extrude 13.0

   FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Fibers 13.0

   Film Grain 13.0

   Filter Gallery 13.0

   Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Fresco 13.0

   Glass 13.0

   Glowing Edges 13.0

   Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Grain 13.0

   Graphic Pen 13.0

   Halftone Pattern 13.0

   HDRMergeUI 13.0

   IFF Format 13.0

   Ink Outlines 13.0

   JPEG 2000 13.0

   Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Lens Blur 13.0

   Lens Correction 13.0

   Lens Flare 13.0

   Liquify 13.0

   Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Mezzotint 13.0

   Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Mosaic Tiles 13.0

   Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Neon Glow 13.0

   Note Paper 13.0

   NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Ocean Ripple 13.0

   Oil Paint 13.0

   OpenEXR 13.0

   Paint Daubs 13.0

   Palette Knife 13.0

   Patchwork 13.0

   Paths to Illustrator 13.0

   PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Photocopy 13.0

   Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Pinch 13.0

   Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Plaster 13.0

   Plastic Wrap 13.0

   PNG 13.0

   Pointillize 13.0

   Polar Coordinates 13.0

   Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Poster Edges 13.0

   Radial Blur 13.0

   Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Read Watermark 4.0

   Reticulation 13.0

   Ripple 13.0

   Rough Pastels 13.0

   Save for Web 13.0

   ScriptingSupport 13.0

   Shear 13.0

   Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Smart Blur 13.0

   Smudge Stick 13.0

   Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Spatter 13.0

   Spherize 13.0

   Sponge 13.0

   Sprayed Strokes 13.0

   Stained Glass 13.0

   Stamp 13.0

   Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Sumi-e 13.0

   Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Targa 13.0

   Texturizer 13.0

   Tiles 13.0

   Torn Edges 13.0

   Twirl 13.0

   U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Underpainting 13.0

   Vanishing Point 13.0

   Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Water Paper 13.0

   Watercolor 13.0

   Wave 13.0

   Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Wind 13.0

   Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   ZigZag 13.0

Optional and third party plug-ins: NONE

Plug-ins that failed to load: NONE

Flash:

   Mini Bridge

   Kuler

Installed TWAIN devices: NONE

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Community Beginner ,
Jun 29, 2017 Jun 29, 2017

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Do You meen that?

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Community Expert ,
Jun 29, 2017 Jun 29, 2017

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A couple of things from that file:

Photoshop is not detecting your graphics card. A compatible graphics card to a minimum standard is required to run Photoshop 3D . Some info here:

FAQ: What features use the GPU and how do I troubleshoot GPU issues?

You licence type shows "Tryout version". Have you got a licence for it. Bearing in mind that Adobe no longer sell CS6 licences you may not want to spend a great deal of effort trying to get that trial version to work.

Dave

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Community Beginner ,
Jun 29, 2017 Jun 29, 2017

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Test screen NAme

this a trial i didnot  Bought it;

DAve;

Yes I use the trial What should I do now To solve this problem?

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Community Expert ,
Jun 29, 2017 Jun 29, 2017

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davescm has raised the point: Is it worth trouble-shooting the issue when the trial will expire after 30 days anyway?

On this page the tested GPUs are listed for Photoshop CC (not all of which may work out for CS6):

Photoshop graphics processor (GPU) card FAQ

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Community Beginner ,
Jun 29, 2017 Jun 29, 2017

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No the trial didnot  expire

26 day remain

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Community Expert ,
Jun 29, 2017 Jun 29, 2017

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No the trial didnot  expire

I did not claim it did, I stated it will.

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Community Expert ,
Jun 29, 2017 Jun 29, 2017

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....What should I do now To solve this problem?

You need to look at your graphics card and the links that I and c.pfaffenbichler gave you

Dave

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Community Beginner ,
Jun 29, 2017 Jun 29, 2017

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DAVE;

YOU mean that I should Buy a graphic card to solve this problem?

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Community Expert ,
Jun 29, 2017 Jun 29, 2017

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haithamd86457119  wrote

DAVE;

YOU mean that I should Buy a graphic card to solve this problem?

No - I do not mean that. Your trial will expire at then end of 30 days and you cannot now purchase a CS6 license.

To get Photoshop CC (the only version now available on subscription) with 3D requires a modern card and a  64 bit operating system

Photoshop system requirements

Dave

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Community Beginner ,
Jun 30, 2017 Jun 30, 2017

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K .........if I Download photoshop cc I will use 3D even in a trial

or the 3D used only in the purchase even in any version

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Community Expert ,
Jun 30, 2017 Jun 30, 2017

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You can try downloading the Photoshop CC trial . If your system meets the requirements then all facilities will work. However - your original system info suggests you are using a 32 bit operating system. To use 3D in Photoshop CC a 64 bit operating system is required along with a suitable graphics card.

Dave

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Community Beginner ,
Jun 30, 2017 Jun 30, 2017

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you mean that I should buy another comp. with 64 bit ?

To could use 3D in any version?

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Mentor ,
Jun 30, 2017 Jun 30, 2017

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haithamd86457119  wrote

you mean that I should buy another comp. with 64 bit ?

To could use 3D in any version?

Let's bring order to all the confusion:

  • You have a 32bit Windows 7 machine. This means that Photoshop can only use 2gb of ram, no matter how much you have installed.
  • You only have 4GB ram total. That isn't a lot, and will limit the performance of Photoshop no matter 64bit or not.
  • Your machine probably has some sort of Intel integrated graphics - which is the worst out there. Photoshop often struggles on these type of machines, and many users report issues with 3d acceleration. Even if you do get it to work, it will be slow and sluggish.
  • An integrated Intel graphics chip shares your precious ram with the CPU (the computer's main processor). This is never great for performance, and this means the graphics chip requires your ram to work - eating more ram in the process. Your machine is now left with even LESS ram. On a 4gb machine this makes things worse for any memory-hungry application (like Photoshop).
  • Your CPU is an Intel i5 Clarkdale that was introduced in 2010. It is still considered a high-mid range CPU, which isn't bad for Photoshop. Not great, but not bad.
  • Your machine is probably at least 5 years old. That probably means you have a slow hard drive. This slows down the operation of your machine.

In a nutshell, you have THREE problems:

  1. You are running a 32bit system, which is terrible for Photoshop. It can work, but it is quite limiting.
  2. The integrated Intel graphics chip is problematic for any 3d work.
  3. You have barely sufficient ram to run Photoshop reasonably well.

You options are:

  1. Install a 64bit version of Windows and Increase the amount of ram to at least 8gb. Update to Windows 10 - it performs better than Windows 7 or at least equally well (my personal experience as well as based on others)
  2. if this machine of yours is a desktop machine, purchase and install a dedicated graphics card. Anything between $100 and $200 from either Nvidia or AMD will do, as long as it has 2GB of dedicated video ram.
  3. install an SSD drive, and ideally install your Windows on that. Photoshop will use this as a scratch drive, and this will also be much faster. Ideally, have a dedicated drive for Photoshop's scratch drive.

In the end, it might be less expensive to upgrade to a new machine. But no matter what, AVOID INTEL INTEGRATED GRAPHICS!!! Get a video card/chip with DEDICATED video ram!! And at least 8GB, and a 64bit Windows.

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Community Beginner ,
Jul 01, 2017 Jul 01, 2017

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Thanks for this Good information Although It was slightly depressed.

If I want to buy a new comp. What is the Specifications  that you Recommends to me

as if I want to use After effect and some programme not only photoshop.

and Is there a company that was Good that you Recommends to me.

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Community Expert ,
Jun 30, 2017 Jun 30, 2017

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3D features are disabled on 32-bit platforms and on computers having less than 512MB of VRAM. Video features are not supported on 32-bit Windows systems

Photoshop System Requirements | QBS Software

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LEGEND ,
Jun 28, 2017 Jun 28, 2017

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Refer back to your original order to find out what you paid for. Were you able to use 3D in the previous years since you purchased Photoshop CS6?

Dave told you: Help - System Info. That is, look on the Help menu.

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