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Tools Pane Greyed out on Home Page

New Here ,
Jun 27, 2017 Jun 27, 2017

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Hi,

I hope this is the right forum to post this question, and I hope its pretty straight forward.

So just like Adobe Reader DC, when the software starts and I click on a recent pdf (without opening it), I can see a thumbnail on the right with the Tools Pane (since this is enabled in Edit>Preferences in the Documents section).

But for Adobe Acrobat, there doesn't seem to be an option for this except when the document is open.

Yes I know it is just a few click away, but is it possible to have this work on Adobe Acrobat Pro DC?

On Acrobat's landing home page, when I click on "View>Show/Hide", "Tools Pane Shift+F4" is greyed out.

Any leads would help.

Thanks

Tools Pane.png

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General troubleshooting

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LEGEND ,
Jun 29, 2017 Jun 29, 2017

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What version of Acrobat Pro (like 2014.323.23242)?

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New Here ,
Jun 29, 2017 Jun 29, 2017

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Hi,

The version is 2015.006.30306

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LEGEND ,
Jun 29, 2017 Jun 29, 2017

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Ok, so the permanent license (Classic) Acrobat DC 2015 version. It may be that this was a new feature not included in DC 2015. It might be rolled into DC 2017, just released, but I don't know. I think it's mentioned in Answers to some of the most frequently asked questions about Acrobat 2017

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