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Cannot import .tif files into LRCC

Community Beginner ,
Jun 29, 2017 Jun 29, 2017

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Hello,  I am trying to import .tif files that were scanned slides into LRCC.  The first folder of 20 imported as per usual, no problem.  Every subsequent set of images I try to import will not work.  I click "import", navigate to the folder and where there should be preview images, it shows grey block w "preview unavailable for this file", the boxes are checked.  I have "add" selected.  When I hit import, a screen pops up with "some import operations were not performed" and An unknown error occurred and (12) which is the number of photos I'm trying to import... any help???? I tried drag and drop, same result, I tried "move" instead of "add" same result.  Don't understand why first set of 20 went over fine and now nothing.  I have hundreds of these files to move into LR.  Thanks

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correct answers 1 Correct answer

Community Beginner , Jun 29, 2017 Jun 29, 2017

Hi Mike

Actually, I just fixed it myself!  I had a "/" in the file name when I named it at scanning...replaced it with "=" and smooth sailing so far. 

Thanks for chiming in

Sue

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Community Expert ,
Jun 29, 2017 Jun 29, 2017

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Hi Sue,

It sounds as though the files may be corrupted. Are you able to view them in Windows Explorer, or other viewers?

Mike

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Community Beginner ,
Jun 29, 2017 Jun 29, 2017

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Hi Mike

Actually, I just fixed it myself!  I had a "/" in the file name when I named it at scanning...replaced it with "=" and smooth sailing so far. 

Thanks for chiming in

Sue

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