Can not delete published documents

[tom_bomadil]

Hi. I tried to use

File > Publish online Dashboard

to delete some of previously published files but trash icon is not active.

Any ideas?

[Laubender]

Hi Tom,

can you see the files you want to remove?

Are you logged in with the same Adobe ID that you used when publishing online the files?

If yes, sorry, I have no idea what's going wrong.

Maybe it will help to log out of your Creative Cloud desktop app and to log in again after a restart of the computer.

Maybe it would help to change the browser…

Regards,
Uwe

[tom_bomadil]

The »DELETE« works in MS Edge it doesn't work in Chrome.

[Om Nath Jha]

Hi Tom,

This seems to be browser related issue. Do you have any extension for chrome that can be conflicting? You can also try to reinstall Chrome and check.

Regards,

Om

[Jure_NEVROmedia]

not working on EDGE either

[uguudei_e · Accepted solution]

I found out the problem. Anti-adblock was preventing the website from pop-up delete verification.