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Creative Cloud for students - Lightroom trial only

New Here ,
Jul 01, 2017 Jul 01, 2017

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Hello,

I have a creative cloud student and teachers subscription, but lightroom mobile acts only as a trial. I purchased it through OntheHub. The product description says the subscription is for home use.

I did some digging and found the previous thread, "I have a creative cloud student and teachers subscription but lightroom mobile is only a trial. Isn't it included in my subscription?" In it, one educator was turned down as his subscription was purchased third party, and another was helped.

Can someone please look at my account and tell me whether I qualify?

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correct answers 1 Correct answer

Community Expert , Jul 01, 2017 Jul 01, 2017

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signe

...

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Community Expert ,
Jul 01, 2017 Jul 01, 2017

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Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

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