3 Replies Latest reply on Jul 4, 2017 6:52 AM by Jeff A Wright

    Error installing adobe xd

    rar79164251

      Exit Code: 191

      -------------------------------------- Summary --------------------------------------

      - 2 fatal error(s), 4 error(s), 1 warnings(s)

       

      FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:0.6.34.3

      FATAL: Error occurred in install of package (Name: UWPAssets Version: 0.6.34.3). Error code: '191'

      ERROR: Privilege lowering failed! Error: 1058

      ERROR: Privilege lowering failed! Error: 1058

      ERROR: Failed to launch hdhelper exe at C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HDCore\HDHelper.exe for install UWP with xml

      Adobe.CC.XD

      C:\adobeTemp\ETRA10.tmp\2\SparklerApp\SparklerApp.appx

      0.6.34.3

      x64

      CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private Organization, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware, OID.1.3.6.1.4.1.311.60.2.1.3=US

      adbxd:

       

       

      Microsoft.VCLibs.140.00

      14.0.24123.0

      x64

      CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US

      C:\adobeTemp\ETRA10.tmp\2\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.appx

       

       

      false

       

       

      with error code 1058

      ERROR: Failed to install UWP Appx Package

      WARN: Unable to run program "C:\Program Files\Common Files\Adobe/Adobe Experience Design CC (Beta)/CSDKConfigurator.exe"

      -------------------------------------------------------------------------------------

       

       

       

      How do I install it?

      Windows 10 is licensed and the latest updates are installed.