Publish online: Retrieve deleted document

[Cristiano_Cameroni]

Is there any way by any mean to retrieve a document that got mistakenly deleted?
In the Publish Online Dashboard, we deleted a document that was embedded in a dozen web pages, each one having social media sharing options.
While we still have the original link, the document is gone.

Any advice?

[amaarora · Accepted solution]

Hi,

Unfortunately there is no way to recover this deleted file, since it was deleted by choice. Even having the link would not suffice.

You need to re-publish the document online and then update the link in the web pages.

However you can file an enhancement request at Feature Request/Bug Report Form for the future releases.

-Aman

[Cristiano_Cameroni]

Thanks, I've done that. Basically, a confirm / cancel window before the document gets canceled.

[MOD indy-go girl]

I have the same problem. I'm not sure how/when the document was deleted. (It was definitely not done by me intentionally, and I'm the only one who has access to my publish online account.) Has a republish feature been added since the question was raised in 2017? If not, is there any way to redirect the old link to the newly published document?

[stephenb12747823]

Hi Indy-go girl,

I recently started using publish online. I too had a document disapear too. Did you get a repsonse regarding redirecting the old link.

Adobe:

A) Would it be possible to include a trash to retrieve any files within the publish online environment. 

B) Create a way to reuse a previous link please. 

Thank you.