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Jul 05, 2017 Jul 05, 2017

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Hi, I've just cancelled my adobe stock account but payment has already been sent. After cancellation my access to my plan ends immediately. So now I have paid 35.99EUR for July and I can't use what I paid for? Having that in mind, do I get a refund? The account has been cancelled minutes after payment. None of the assets has been used.

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Adobe Employee , Jul 05, 2017 Jul 05, 2017

Hi Rallz,

Please see Legal subscription terms | Adobe

You can also let me know your case reference for your interaction with support so that I can look into the cancellation details and confirm you the same.

Regards,

Sheena

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Adobe Employee ,
Jul 05, 2017 Jul 05, 2017

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Hi Rallz,

Please see Legal subscription terms | Adobe

You can also let me know your case reference for your interaction with support so that I can look into the cancellation details and confirm you the same.

Regards,

Sheena

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