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all photos got deleted

New Here ,
Jul 05, 2017 Jul 05, 2017

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i was editing some photos on adobe photoshop cc. when i was done, i saved it and closed out of the program. then i got a notification saying that adobe had to restart because an error had occurred, so when i went back on the program all of my photos got deleted. why did this happen and how do i get them back?

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correct answers 1 Correct answer

Community Expert , Jul 06, 2017 Jul 06, 2017

The recent files list is just a reference to those image documents you have recently used and a shortcut to opening them. If there is nothing in the list it does not mean the images themselves are gone.

Just use File - Open and navigate to wherever you have stored your images. The recent files list will start to build again.

Dave

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Community Expert ,
Jul 05, 2017 Jul 05, 2017

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Are they gone from the folder where you have been saving them?

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New Here ,
Jul 05, 2017 Jul 05, 2017

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yes; all of the photos are gone. when i click onto the program, usually all of my photos pop up onto the screen, but now when I do none of them show up

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Guide ,
Jul 05, 2017 Jul 05, 2017

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What are you looking at that makes you think the files have been deleted? 

Do you happen to be looking at the Files/Recent Files menu item?

Or  are you looking for the files in finder or explorer?

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-8700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

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New Here ,
Jul 05, 2017 Jul 05, 2017

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I'm looking at the recent files menu item, and all of my photos are always there

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Community Expert ,
Jul 06, 2017 Jul 06, 2017

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The recent files list is just a reference to those image documents you have recently used and a shortcut to opening them. If there is nothing in the list it does not mean the images themselves are gone.

Just use File - Open and navigate to wherever you have stored your images. The recent files list will start to build again.

Dave

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Community Expert ,
Jul 06, 2017 Jul 06, 2017

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And always make duplicate copies of your original images (and the edited ones) on an external drive/cloud in case your computer becomes corrupted, is damaged, or is stolen.

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