• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lightroom bought 2013, where download?

New Here ,
Jul 07, 2017 Jul 07, 2017

Copy link to clipboard

Copied

Hi!
I bought a serial code to photoshop Lightroom in 2013. Since then I've bought a new computer, and would now like to download Lightroom again. Where do I find the version (40) that works to my macbook?

Kind regards,
Jessica

Views

1.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jul 07, 2017 Jul 07, 2017

Votes

Translate

Translate
Community Expert ,
Jul 07, 2017 Jul 07, 2017

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 07, 2017 Jul 07, 2017

Copy link to clipboard

Copied

But which one there? I tried the Lightroom 6, which my license code didn't worked with. If it is the lightroom 4 (as my version was 40?), it just says contact support if you want the version to Mac. But I can't contact the support, I'm falling out from the line every time I try. Do you know which version and how I should download it?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 07, 2017 Jul 07, 2017

Copy link to clipboard

Copied

If it's from after June 2013, it's probably LR5.

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 07, 2017 Jul 07, 2017

Copy link to clipboard

Copied

Okay, thanks! Downloaded it, but when I'm now trying to open Lightroom I get "wrong code" 213:10. Tried to restart my computer but it didn't help. Whats wrong now?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 07, 2017 Jul 07, 2017

Copy link to clipboard

Copied

LATEST

You either need to find out for which version your code was or simply buy an upgrade to the current LR6 for about 70$ and then download and use the latest LR6.

If you did register your license/copy with Adobe back then, you can also find your license entry if you login to your AdobID account:

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines