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Digital Juice Jumpbacks

Community Beginner ,
Jun 29, 2017 Jun 29, 2017

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Hello,

It appears there's a render/playback issue when using Digital Juice Jumpbacks with the latest update to Ae. I recently worked on a project that used a Jumpback and it would have taken 25 hours to render when previous renders on earlier versions of Ae only took 19 minutes. The work around I used was importing the the Jumpback into another editing program, export out as a .mov file and re-import into Ae. This has happened it the past but was corrected, will it be corrected on the next update?

Thank you.

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LEGEND ,
Jul 07, 2017 Jul 07, 2017

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There's nothing unique about Jumpbacks as far as I know. What format and codec are the ones you're having trouble with?

Also, double-check that your composition hasn't inadvertently been set to use the ray-traced renderer.

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Adobe Employee ,
Jul 27, 2017 Jul 27, 2017

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Hi JeramiahK,

Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

Thanks,

Kevin

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