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Error: 1 with new install of LR5 on my new Mac

Community Beginner ,
Jul 09, 2017 Jul 09, 2017

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I am unable to get LR5 up and running on my new Mac computer. I keep getting an Error 1. I've tried creating a new user as I read in another discussion and it still doesn't work.

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correct answers 1 Correct answer

Community Beginner , Jul 10, 2017 Jul 10, 2017

Update: I tried everything else I could read on the forums. Creating a new Administrator, changing permission settings, etc... The thing that worked was finding a different installer. Here is the one I used. Adobe Lightroom 5.7.1 Download - TechSpot

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Community Expert ,
Jul 09, 2017 Jul 09, 2017

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Community Beginner ,
Jul 09, 2017 Jul 09, 2017

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I already tried running the CC Cleanup Tool. It said it found 0 files.

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Community Beginner ,
Jul 09, 2017 Jul 09, 2017

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The other error I get when trying a different method is a Configuration Error: 213:10. It says it has a problem with the licensing of this product.

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Community Beginner ,
Jul 09, 2017 Jul 09, 2017

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Screen Shot 2017-07-09 at 10.25.35 PM.png

I cannot find the SLStore to get to the sharing and permissions to fix this 213:10 error code.

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Community Beginner ,
Jul 10, 2017 Jul 10, 2017

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Update: I tried everything else I could read on the forums. Creating a new Administrator, changing permission settings, etc... The thing that worked was finding a different installer. Here is the one I used. Adobe Lightroom 5.7.1 Download - TechSpot

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