Can't find 3D option in CS5?

[clare3293]

I used to make 3D models and moving 3D gifs in Photoshop all the time, but now I can't access any 3D workspace/extrusion options in Photoshop CS5. I'll go to the Window drop down menu and 3D isn't even listed (as opposed to being in the list but unclickable/greyed out). I need to do some 3D modeling for an upcoming project but don't know how to get those options available to me again. Help!!

[fenjas29325284]

Hard to say because you didn't specify if it's another/new machine, a new installation on the same machine, what means "all the time" vs. "now"?

There was a Photoshop CS 5 version and a Photoshop CS 5 Extended version.

The 3D features were available only in the extended version.

http://www.adobe.com/content/dam/Adobe/en/products/photoshopfamily/pdfs/photoshop-cs5-edition-compar...

Another guess: Your actual graphics card doesn't meet the requirements?

Fenja

[clare3293]

I checked GPU settings, everything seems good there. it's the same machine, although i did accidentally uninstall photoshop and had to reinstall it a little while back so i'm pretty sure therein lies the problem, i just have no idea how to go about fixing it. i'm scared to deinstall and reinstall again because i don't have the physical software/CD anymore, nor the serial number, and it was a real pain in the ass to reinstall the program because of that. honestly i don't even remember how exactly it got resolved but somehow i got photoshop back, but without 3d capabilities. im assuming this means i don't have the extended version anymore? how can i get that again?

and yea i guess "all the time" was hyperbole, meaning several times a week for about two years.

thanks for your help.

and here's the system info:

Adobe Photoshop Version: 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]) x64

Operating System: Mac OS 10.11.6

System architecture: Intel CPU Family:6, Model:70, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 2500 MHz

Built-in memory: 16384 MB

Free memory: 9401 MB

Memory available to Photoshop: 13710 MB

Memory used by Photoshop: 70 %

Image tile size: 128K

Image cache levels: 4

OpenGL Drawing: Enabled.

OpenGL Drawing Mode: Normal

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: False.

OpenGL Crash File: Not Detected.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Version: 2.1 ATI-1.42.15

Video Card Vendor: ATI Technologies Inc.

Video Card Renderer: ATI Radeon R9 M370X OpenGL Engine

Display: 1

Main Display

Display Depth:= 32

Display Bounds:=  top: 0, left: 0, bottom: 900, right: 1440

Video Renderer ID: 16915459

Video Card Memory: 1928 MB

Serial number: 92629703531345466010

Application folder: Macintosh HD:Applications:Adobe Photoshop CS5 (original):

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 464.8G, 57.8G free

Primary Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS5 (original):Plug-ins:

Additional Plug-ins folder: not set

Installed components:

   adbeape.framework   adbeape   3.1.65.7508   61.421986

   adobe_caps.framework   adobe_caps   3.0.116.0   1.201641

   adobe_oobe_launcher.framework      1.0.0.64  

   AdobeACE.framework   AdobeACE   2.16.31.7602   61.423599

   AdobeAGM.framework   AdobeAGM   4.20.68.7602   61.423599

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.5.101.7511   61.421978

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.5.101.7511   61.421978

   AdobeBIB.framework   AdobeBIB   1.2.02.7602   61.423599

   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   61.423599

   AdobeCoolType.framework   AdobeCoolType   5.07.82.7602   61.423599

   AdobeCrashReporter.framework   AdobeCrashReporter   3.0.20100302  

   AdobeExtendScript.framework   AdobeExtendScript   4.1.23.7573   61.423205

   adobejp2k.framework   AdobeJP2K   2.0.0.7520   61.131544

   AdobeLinguistic.framework      11696  

   AdobeMPS.framework   AdobeMPS   5.5.0.7520   61.421978

   AdobeOwl.framework   AdobeOwl   3.0.91   61.425789

   AdobeOwlCanvas.framework   AdobeOwlCanvas   3.0.68   61.2954

   adobepdfl.framework   AdobePDFL   9.9.0.7565   61.281542

   adobepdfsettings.framework   AdobePDFSettings   1.4  

   AdobePIP.framework   AdobePIP   5.0.0.2021  

   AdobeScCore.framework   AdobeScCore   4.1.23.7573   61.423205

   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

   AdobeXMP.framework   AdobeXMPCore   61.134777   61.134777

   AdobeXMPFiles.framework   AdobeXMPFiles   61.134777   61.134777

   AdobeXMPScript.framework   AdobeXMPScript   61.134777   61.134777

   aflame.framework   AFlame   1.0.38.7511   61.421976

   aflamingo.framework   AFlamingo   2.0.402.7511   61.421978

   ahclient.framework   ahclient   1.5.0.30  

   aif_core.framework   AdobeAIF   2.0.00   53.419149

   aif_ogl.framework   AdobeAIF   2.0.00   53.419149

   AlignmentLib.framework   xcode   1.0.0.1  

   amtlib.framework   amtlib   6.0.0.75  

   amtservices.framework      3.0.0.64  

   asneu.framework   AsnEndUser   1.7.0.1  

   boost_threads.framework   boost_threads   5.0.0.0  

   Cg.framework   NVIDIA Cg     

   data_flow.framework   AdobeAIF   2.0.00   53.419149

   dvaadameve.framework   dvaadameve   5.0.0.0  

   dvacore.framework   dvacore   5.0.0.0  

   dvaui.framework   dvaui   5.0.0.0  

   FileInfo.framework   FileInfo   61.134777   61.134777

   ICUConverter.framework   ICUConverter   3.61   "11" "." "6654"

   ICUData.framework   ICUData   3.61   "11" "." "6654"

   image_flow.framework   AdobeAIF   2.0.00   53.419149

   image_runtime.framework   AdobeAIF   2.0.00   53.419149

   LogSession.framework   LogSession   2.0.1.011  

   PlugPlug.framework   PlugPlug   2.0.0.746  

   UpdaterNotifications.framework   UpdaterNotifications   1.0.0.64   "1.0.0.64"

   wrservices.framework        

Installed plug-ins:

   Accented Edges 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   ADM 3.10x16, Copyright © 1987-2008 Adobe Systems Inc.  All rights reserved. - from the file “AdobeADM.bundle”

   Angled Strokes 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Average 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©1993-2010 Adobe Systems Incorporated - from the file “Average.plugin”

   Bas Relief 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   BMP 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Camera Raw 6.0 (205), Copyright © 2010 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Charcoal 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Chrome 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Cineon 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©2002-2010 Adobe Systems Incorporated - from the file “Cineon.plugin”

   Clouds 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©1993-2010 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Color Halftone 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Colored Pencil 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   CompuServe GIF 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Conté Crayon 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Craquelure 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©2003-2010 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Crosshatch 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crystallize 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Cutout 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Dark Strokes 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   De-Interlace 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Difference Clouds 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©1993-2010 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Diffuse Glow 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Displace 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dry Brush 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Embed Watermark NO VERSION - from the file “DigiSign.plugin”

   Enable Async I/O 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  © 2004-2010 Adobe Systems Incorporated - from the file “Enable Async IO.plugin”

   Extrude 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   FastCore Routines 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©1990-2010 Adobe Systems Incorporated - from the file “FastCore.plugin”

   Fibers 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Film Grain 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Filter Gallery 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Fresco 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glass 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glowing Edges 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Grain 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Graphic Pen 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Halftone Pattern 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   HDRMergeUI 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

   IFF Format 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Ink Outlines 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   JPEG 2000 12.0x001  ©2001-2008 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

   Lens Blur 12.0, Copyright © 2002-2010 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

   Lens Correction 12.0, Copyright © 2002-2010 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

   Lens Flare 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Liquify 12.0, Copyright © 2001-2010 Adobe Systems Incorporated - from the file “Liquify.plugin”

   Matlab Operation 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©1993-2010 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Measurement Core 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©1993-2010 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

   Mezzotint 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   MMXCore Routines 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©1990-2010 Adobe Systems Incorporated - from the file “MMXCore.plugin”

   Mosaic Tiles 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Multiprocessor Support 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©1990-2010 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

   Neon Glow 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Note Paper 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   NTSC Colors 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©1993-2010 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

   Ocean Ripple 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   OpenEXR 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Paint Daubs 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Palette Knife 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Patchwork 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Paths to Illustrator 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   PCX 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©1989-2010 Adobe Systems Incorporated - from the file “PCX.plugin”

   Photocopy 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Picture Package Filter 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©1993-2010 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Pinch 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pixar 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©1989-2010 Adobe Systems Incorporated - from the file “Pixar.plugin”

   Plaster 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Plastic Wrap 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PNG 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pointillize 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©1989-2010 Adobe Systems Incorporated - from the file “PBM.plugin”

   Poster Edges 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Radial Blur 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Radiance 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©2003-2010 Adobe Systems Incorporated - from the file “Radiance.plugin”

   Read Watermark NO VERSION - from the file “DigiRead.plugin”

   Reticulation 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Ripple 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Rough Pastels 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Save for Web & Devices 12.0, Copyright © 1999-2010 Adobe Systems Incorporated - from the file “Save for Web.plugin”

   ScriptingSupport 12.0, Copyright © 2010 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

   Shear 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smart Blur 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smudge Stick 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Solarize 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©1993-2010 Adobe Systems Incorporated - from the file “Solarize.plugin”

   Spatter 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Spherize 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Sponge 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sprayed Strokes 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stained Glass 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stamp 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sumi-e 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Targa 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Texturizer 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Tiles 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Torn Edges 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Twirl 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Underpainting 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Vanishing Point 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

   Water Paper 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Watercolor 12.0, Copyright © 1991-2010 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Wave 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wind 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]  ©1989-2010 Adobe Systems Incorporated - from the file “WBMP.plugin”

   ZigZag 12.0, Copyright © 2003-2010 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

Plug-ins that failed to load:

   Lighting Effects NO VERSION - 32-bit plug-in not supported in 64-bit - from the file “Lighting Effects.plugin”

   Send Video Preview to Device NO VERSION - 32-bit plug-in not supported in 64-bit - from the file “FireWire Export.plugin”

   Variations NO VERSION - 32-bit plug-in not supported in 64-bit - from the file “Variations.plugin”

   Video Preview NO VERSION - 32-bit plug-in not supported in 64-bit - from the file “FireWire Export.plugin”

Flash:

   Flash

   Mini Bridge

   Access CS Live

   CS News and Resources

   Flash

   Kuler

   CS Review

Installed TWAIN devices: NONE

[fenjas29325284]

The start up splash screen displays the version.

Download files are here:

https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

But as far as I know you need an "extended" key for the extended version.

Fenja

[Steve K Walker]

As Fenja says - you need the Extended version of PS CS5.

You say you don't have the original discs or the serial number.
Presumably, you installed the Standard version instead of the Extended version.
You will need to find your original Serial Number - you can't buy CS5 (any version) anymore - if you want to get your Extended version working again.

Beware too - the version you are currently running sounds like it is an illegal copy.

I would advise subscribing to PS CC ($9.99 a month - extremely cheap at the price).