• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lightroom Freezing on Import

New Here ,
Jul 10, 2017 Jul 10, 2017

Copy link to clipboard

Copied

Apologies if this has been asked before - but after the latest update Lightroom freezes when I try to import images.

I am running the latest CC version - 2015.10.1 under Windows 10 (latest version).

I have tried unchecking the "use GPU" box; & I have tried disconnecting the internet connection first - problem persists.

Thanks,

Views

297

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 10, 2017 Jul 10, 2017

Hi Bernie,

As your Lightroom is freezing on import, could you please let us know the location of the files you are trying to import?
Have you tried resetting the preferences of Lightroom? How to set Lightroom preferences 

Regards,
Sahil

Votes

Translate

Translate
Adobe Employee ,
Jul 10, 2017 Jul 10, 2017

Copy link to clipboard

Copied

LATEST

Hi Bernie,

As your Lightroom is freezing on import, could you please let us know the location of the files you are trying to import?
Have you tried resetting the preferences of Lightroom? How to set Lightroom preferences 

Regards,
Sahil

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines