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Licensing for this Product has stopped working Photoshop CS4

New Here ,
Jul 10, 2017 Jul 10, 2017

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I just updated my iOS to macOS Sierra 10.12.5. WHen I tried to open Photoshop, i got the error "Licensing for this product has stopped working." Error: 150:30.

An online search led me to Error: "Licensing has stopped working" | Mac OS

I began working through each step in order as advised on this webpage.

Step 1: no resolution.

Step 2: I get the following error in terminal:

File "/Volumes/LicenseRecovery 11.6.1/LicenseRecovery/LicenseRecoveryLauncher.app", line 1

SyntaxError: Non-ASCII character '\xfe' in file /Volumes/LicenseRecovery 11.6.1/LicenseRecovery/LicenseRecoveryLauncher.app on line 1, but no encoding declared; see http://python.org/dev/peps/pep-0263/ for details

Can someone address this for me? I am unfortunately not a coder.

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correct answers 1 Correct answer

Community Expert , Jul 10, 2017 Jul 10, 2017

It's not the app you have to run, that was for OSX 10.6 and under. You must run the Python (py) script.

Here's a screenshot example of how to do this. Look it over and carefully follow the steps.

150:30 screenshot guide

https://forums.adobe.com/thread/1714695   Posts 11-18 only.

If there is anything you are not clear on,reply back here.

Gene

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Adobe
Community Expert ,
Jul 10, 2017 Jul 10, 2017

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It's not the app you have to run, that was for OSX 10.6 and under. You must run the Python (py) script.

Here's a screenshot example of how to do this. Look it over and carefully follow the steps.

150:30 screenshot guide

https://forums.adobe.com/thread/1714695   Posts 11-18 only.

If there is anything you are not clear on,reply back here.

Gene

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New Here ,
Jul 10, 2017 Jul 10, 2017

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Thank you!

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