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9 months to get a photo reviewed

New Here ,
Jul 13, 2017 Jul 13, 2017

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Hi,

I have files that have been waiting up to 9 months to be reviewed.

It says "Thank you for your submission, your files will be reviewed by the moderation team within the next few days."

I've completed the W-9 for adobe and everything else I needed to. I joined when Adobe and Fotolia were merging and I guess my account was messed up. Can someone in Adobe check my account?

Thanks

Steve

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Adobe Employee , Jul 21, 2017 Jul 21, 2017

I checked your account and found you created it through Fotolia. When you did so, a critical step was missed as you did not verify your email address. As a result, the account was not validated and your submissions did not go to the review queue. I have force validated your account so you should be all set now.

regards,

Mat Hayward

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Adobe Employee ,
Jul 21, 2017 Jul 21, 2017

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I checked your account and found you created it through Fotolia. When you did so, a critical step was missed as you did not verify your email address. As a result, the account was not validated and your submissions did not go to the review queue. I have force validated your account so you should be all set now.

regards,

Mat Hayward

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New Here ,
Jul 21, 2017 Jul 21, 2017

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Thanks Mat! Guess that email got caught in a spam filter. 😞

Steve

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