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Fehler Nr.1H

LEGEND ,
Jul 13, 2017 Jul 13, 2017

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In my German Version of Id I get this error message: Fehler Nr.1H. (Error Nr 1H).

This error appears when I try to publish.

I get asked to log out and log in again.

I did this twice without  any solution.

My web works (proof, I can send this message), My CC icon has no blue sign, to not be connected.

Thanks in advance

Uwe

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correct answers 1 Correct answer

LEGEND , Jul 14, 2017 Jul 14, 2017

As already written in my original post I did this twice with no change.

I`ll give it another try and be back soon.

Thanks so far,

Uwe

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Adobe Employee ,
Jul 13, 2017 Jul 13, 2017

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Hi fotoroeder,

Go to the Creative Cloud desktop app (menu bar on Mac or task bar in Windows) > "gear" icon > Preferences > General. Sign out, then sign in with your Adobe ID.

Regards

Srishti

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LEGEND ,
Jul 13, 2017 Jul 13, 2017

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Should I uncheck all these?

Bildschirmfoto 2017-07-14 um 01.52.25.png

Thanks Srishti

Best Regards,

Uwe

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Community Expert ,
Jul 13, 2017 Jul 13, 2017

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Das musst Du selbst entscheiden, ob du jedes Mal CC automatisch starten lässt, und die anderen Dinge. Das hat nix mit dem Fehler zu tun.

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Community Expert ,
Jul 14, 2017 Jul 14, 2017

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To sign out Click on the Avatar Icon:

Screen Shot 2017-07-14 at 3.28.33 AM.png

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LEGEND ,
Jul 14, 2017 Jul 14, 2017

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As already written in my original post I did this twice with no change.

I`ll give it another try and be back soon.

Thanks so far,

Uwe

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LEGEND ,
Jul 14, 2017 Jul 14, 2017

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LATEST

Now, after yesterday two times sign out and sign in and today restarting my machine publish did work again.

Thanks to all of you

Uwe

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LEGEND ,
Jul 13, 2017 Jul 13, 2017

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srishtib8795206  schrieb

Hi fotoroeder,

Go to the Creative Cloud desktop app (menu bar on Mac or task bar in Windows) > "gear" icon > Preferences > General. Sign out, then sign in with your Adobe ID.

Regards

Srishti

I did this because of the advice of @Srishti8795206

Maybe English version is different in this panel, when I navigate to this : Voreinstellungen / Allgemein, I do not see the option to sign out and sign in.

Thanks in advance

Uwe

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