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Crashed after updating to 2017

Explorer ,
Jul 14, 2017 Jul 14, 2017

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Updated the potoyshop CC and now i cant open certain files. I had someone resave a jpg for me and then I could open it. I can make a new file and open it fine. I reset the preferences but that didn't help. Any advice would be great.

Thank you

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correct answers 1 Correct answer

Explorer , Jul 14, 2017 Jul 14, 2017

never mind. when in doubt, reinstall.

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Explorer ,
Jul 14, 2017 Jul 14, 2017

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never mind. when in doubt, reinstall.

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Explorer ,
Jul 24, 2017 Jul 24, 2017

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well it did it again today. Wont open my files. Does anyone have this similar problem???????

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