• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Photoshop cannot detect my GPU (Desktop, AMD HD 7800)

New Here ,
Jul 14, 2017 Jul 14, 2017

Copy link to clipboard

Copied

Hi everyone, i'm having an issue. i primarily use Photoshop for editing panoramas and landscape images, but after updating to LR and PS to CC2017, there's an issue: i can't open my files from LR to PS, and the error message is "file could not be edited because Abobe Photoshop CC 2017 could not be launched", even though PS is already opened.

1) this is the first problem i face. i can't open any file to Photoshop

here's some of the issues i'm facing other than not being able to open my files on PS from LR


2) Photoshop can't detect my GPU, so i can't enable it, which disables the functions i use, mainly the panorama stitching, blending and even just adaptive wide angle filter

3) Lightroom shuts down frequently as well, citing "encountered an issue and needs to restart/shutdown"

These are my GPU's specs:

What i've done so far:


- Updated my GPU's drivers- Uninstalled and re-installed PS CC2017
- Added PS under the 3D application settings

Any advice/help is appreciated. Thanks!

Views

432

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Jul 16, 2017 Jul 16, 2017

Copy link to clipboard

Copied

Anyone familiar with AMD Radeon cards able to provide any advice on this issue?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 18, 2017 Jul 18, 2017

Copy link to clipboard

Copied

Hi all, managed to finally force my PS to use the GPU after quite a few tried.

however, the other issue still persists.

Anyone else encountered this?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 18, 2017 Jul 18, 2017

Copy link to clipboard

Copied

LATEST

Glad to hear. As for Lightroom, that is a separate forum. So ask there and I hope someone can field that question.

Gene

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines