No puedo abrir archivos RAW en Photoshop

[gabi1200]

No puedo abrir los archivos RAW desde Photoshop, sale este mensaje: "Photoshop no puede abrir un archivo RAW de una cámara digital"

Hasta hoy mismo podía hacerlo sin problemas no se que ha cambiado.

Gracias

Un saludo

Gabriel

[F. McLion · Accepted solution]

To be able to help, we definitively need some more information from you:

- Exact version of Lightroom

- Exact version of Photoshop

- OS

- Source of RAW, type of Camera

[gabi1200]

Version Lightroom (The last) 2015.10.1 Camera Raw 9.10.

Version Photoshop (The Last) 2017.1.1 Camera Raw 8.0.0.137

OS: Windows 10 x64

Source of RAW: Canon 5d Mark IV and Canon 5D Mark II

Thanks

Gabi

[F. McLion]

You need to update Camera Raw (ACR) in Photoshop to have it support your camera.

Use the CC desktop app, or if not working the updater from within Photoshop or download directly from here: Camera Raw installer for Adobe Photoshop CC and CS6

In Lightroom, ACR is integrated and there's no need for a separate download. That's why it is always up-to-date.

For Photoshop, it need to be updated separately.

[gabi1200]

Thanks for the support, now works perfectly

Regards

Gabi