Animate cc will quit! Chinese simplified language is requested as membership

[峰钱50169692]

Install Adobe animate CC 2017 on the MAC OS 10.12.5. When the installation is complete, open the wrong window. Who can tell me how to solve this problem?.

[Ussnorway]

moved to Animate CC forum

[峰钱50169692]

Doesn't anyone know the problem?

[Michael J. Hoffman]

I've moved this again to Downloading, Installing and Setting up.

[Colin Holgate · Accepted solution]

Go to the Creative Cloud menu, click on the gear icon and go into Preferences. In Preferences select the Creative Cloud tab, and check whether your App Language is set correctly.

[Jeff A Wright]

峰钱50169692 to add to Colin Holgate's response please change the language setting to English (International).  Individuals who receive this message only have a single language subscription.

[峰钱50169692]

The language of MAC OS has been changed to English, and the settings language for Creative Cloud has also been changed to english. An error hint has been added.

[峰钱50169692]

The language of MAC OS has been changed to English, and the settings language for Creative Cloud has also been changed to english. An error hint has been added.

[Jeff A Wright]

I am sorry 峰钱50169692 but you misunderstand Colin's direction.  This has nothing to due with the language setting of your operating system.  Please adjust the installation language in the Creative Cloud desktop app per the steps described by Colin in post #4 of this forum discussion.