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Lightroom blacks out short time after it has been started

New Here ,
Jul 16, 2017 Jul 16, 2017

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Hi,

I upgraded to Lightroom CC from version 5 just a few days ago. When I start it up everything is fine but as soon as I start working it blacks out (or sometimes a grey screen) and the message "Develop does not answer". This happens every time.

Regards

Tommy

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correct answers 1 Correct answer

Community Expert , Jul 17, 2017 Jul 17, 2017

Which version exactly do you use?

Which OS?

Anyhow, please try if it helps to deactivate the GPU: Adobe Lightroom GPU Troubleshooting and FAQ

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Community Expert ,
Jul 17, 2017 Jul 17, 2017

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Which version exactly do you use?

Which OS?

Anyhow, please try if it helps to deactivate the GPU: Adobe Lightroom GPU Troubleshooting and FAQ

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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New Here ,
Jul 17, 2017 Jul 17, 2017

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Thanks for answering. I think I have solved it now. Exactly what you proposed, it was the GPU that gave me problems. With new drivers and a bit of tweaking I got Lightroom going.

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