CC -- Clean Install on Sierra

[PennSoil]

Hello everyone!

I am currently running Adobe Creative Cloud on an iMac, Core i5 2.9 GHz, under MacOS 10.10 Yosemite. Due to some technical issues I've experienced with some old drivers, I have decided that I will take the plunge and upgrade to MacOS 10.12 Sierra. In doing so, I will clean-install the new operating system. I am backing-up my machine in preparation for this.

I am concerned that a clean install to eliminate old driver conflicts and other old system junk, will also break my connection to Adobe CC.

If I clean-install my operating system (the first time I've done this in over a decade, if memory serves), this would seem to make it clear I will also clean-install Adobe CC.

What steps should I take to prepare for this? What should I expect?

Thanks in advance.

[kglad · Accepted solution]

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

you can then upgrade your os and reinstall your cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your cc programs.

[moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]