• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe XD app states "update needed," but no updates available in CC.

New Here ,
Jul 17, 2017 Jul 17, 2017

Copy link to clipboard

Copied

XD states the app is out-of-date and update needed, however, there are no updates available in CC. I've tried uninstalling and reinstalling, and that did not work either. Any thoughts/fixes for this? See screenshots below.

Screen Shot 2017-07-17 at 11.26.56 AM.pngScreen Shot 2017-07-17 at 11.27.24 AM.png

Views

1.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 17, 2017 Jul 17, 2017

There are a couple of things you can try.

  • You should try clicking on the gear in the Creative Cloud desktop application and then selecting "Check for App Updates" to see if you get a new version
  • If you're on an enterprise account, it's possible your IT manager has not updated the version of XD available for use.

Let us know if either of these work!

Thanks,

-Elaine

Votes

Translate

Translate
Community Expert ,
Jul 17, 2017 Jul 17, 2017

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 17, 2017 Jul 17, 2017

Copy link to clipboard

Copied

LATEST

There are a couple of things you can try.

  • You should try clicking on the gear in the Creative Cloud desktop application and then selecting "Check for App Updates" to see if you get a new version
  • If you're on an enterprise account, it's possible your IT manager has not updated the version of XD available for use.

Let us know if either of these work!

Thanks,

-Elaine

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines