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Strange grey border (interactive pdf)

New Here ,
Jul 18, 2017 Jul 18, 2017

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Good day people,

I came across a problem what I couldn't solve myself.

Its about placing a picture in an Indesign file, then exporting it to an interactive PDF.

After exporting a small gray line appears around the images:

Knipse22l.PNG

Knipsel.PNG

If you zoom in on an image the border stays (it keeps its small size)

Zoomed in 600%

Knipsel4.PNG

I've already tried placing a PNG, TIFF, PSD. With all file types the problem stays. For me it's especially about images with transparant background.

I also tried to change the exporting quality but that doesn't work either.

How i export:

Knipsel5.PNG

Knipsel6.PNG

I use Indesign CC (all newest updates)

Please help

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Community Expert ,
Jul 18, 2017 Jul 18, 2017

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Without seeing the actual files it's very hard to tell what's happening but first question is, how are you viewing these files?

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New Here ,
Jul 18, 2017 Jul 18, 2017

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Acrobat reader DC (doesnt matter how far i'm zoomed in or out)

The problem is the same on different screens.

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Community Expert ,
Jul 18, 2017 Jul 18, 2017

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Try exporting as print PDF using the PDF/X-4 preset.

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New Here ,
Jul 18, 2017 Jul 18, 2017

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When exporting it for `Print` the problem doesn´t occurs. Its only in the interactive one.

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Community Expert ,
Jul 20, 2017 Jul 20, 2017

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Can you post the two PDFs somewhere so we can take  a look?

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New Here ,
Jul 20, 2017 Jul 20, 2017

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no takers ?

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