• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unable to start up Premier Elements 14. Hard immovable error message box - missing MSCVR110.dll need to close down to get message off front of screen

Community Beginner ,
Jul 17, 2017 Jul 17, 2017

Copy link to clipboard

Copied

I have CC for Ps & Lr. Have run concurrently with APE 14 for months. No issues.  No recent updates that I am aware of since I used APE 14 last. Message recommends re installation. Attempted re installation of APE 14 - seemed fine but got message that it had not completed as it was aware of pending restart. Restart had no effect.

.

Views

164

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 17, 2017 Jul 17, 2017

Copy link to clipboard

Copied

How do I resolve this problem? I really need to create a video right away.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 18, 2017 Jul 18, 2017

Copy link to clipboard

Copied

You don't say what operating system you're using, but that can be relevant.

That said, the driver you need is a part of Microsoft Visual C++

Missing msvcp110.dll on Windows 10 - Microsoft Community

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 18, 2017 Jul 18, 2017

Copy link to clipboard

Copied

Hi ACP.

Yes, sorry my oversight, and thanks for your response.  Windows 10(64) latest.  So far I have taken the following actions per advisories. with no correction.

1. Installed Visual C++ 2017 Redistribution (x64) 14.10.25017

2. Uninstalled and reinstalled application (Adobe Premier Elements 14)

3. Run sfc /scannow in Command prompt (admin) no integrity issues found.

Please advise specifics to download and install MSVCR110.dll

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 18, 2017 Jul 18, 2017

Copy link to clipboard

Copied

LATEST

I don't know what else to recommend. This is the solution.

Error MSVCR110.dll opening Adobe Creative Cloud apps in Windows 10

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines