Premiere crashes when importing and when exporting

[Guest]

Everytime I try to import files to the project window by doble clicking on it, Premiere crashes. Also crashes everytime I try to rename the exported file and choosing its location (on the export window)

[kulpreet singh]

Hi steff,

I am sorry for these issues, but we need more information to get this sorted.

FAQ: What information should I provide when asking a question on this forum?

Thanks,

Kulpreet Singh

[estefaniad80493797]

When Im done with a project, and open the export window, I click on the output name (to choose folder of destination and name), Premiere stops working and closes.

When I doble click on the project window (to import a file), Premiere stops working and closes