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The workspace is not displayed correctly

New Here ,
Jul 17, 2017 Jul 17, 2017

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correct answers 1 Correct answer

Adobe Employee , Jul 19, 2017 Jul 19, 2017

No actually see the requirements, "For Intel GPU, drivers newer than version 8.15.10.2702".

The older drivers were unfortunately quite buggy and they have ceased supporting the associated hardware with new drivers (you'll be hard pressed to find).

We could support software fallback like Chrome does for your hardware and driver combo, however it would most likely not be worthwhile performance wise.

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Adobe Employee ,
Jul 17, 2017 Jul 17, 2017

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Looks like a problem with the graphics card. Can you try updating the drivers on your computer? Also, have a look at the system requirements.

Adobe Experience Design System requirements

Thanks,

Preran

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New Here ,
Jul 19, 2017 Jul 19, 2017

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All drivers updated, and the system requirements is correct.

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Adobe Employee ,
Jul 19, 2017 Jul 19, 2017

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No actually see the requirements, "For Intel GPU, drivers newer than version 8.15.10.2702".

The older drivers were unfortunately quite buggy and they have ceased supporting the associated hardware with new drivers (you'll be hard pressed to find).

We could support software fallback like Chrome does for your hardware and driver combo, however it would most likely not be worthwhile performance wise.

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Adobe Employee ,
Jul 18, 2017 Jul 18, 2017

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Can you please tell us your driver and version number?

(Launch “dxdiag” from the Run menu and select the “Display” tab)

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New Here ,
Jul 19, 2017 Jul 19, 2017

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