Saving transparent backgrounds

[philippas46742023]

Help! I have an eps with transparent background, but when I save to png, background turns white. what am I doing wrong?

[cmgap · Accepted solution]

Is this Photoshop or Illustrator? You are asking this in the Lounge, a non-technical support area. We can move this to the correct forum to answer your question.

If it is Illustrator or Ps you may be missing this:

Illustrator: