It Says Payment Done But No Money Received In My Paypal ??

[gunter55vc]

I Know That This Must Be Posted In Adobe Stock ( Contributer ) Forum . But I Don't Get Any Answer There .. Let's See If anyone Can Help me Here...

As A Contributor I Made Sales and I Requested A Payment Of 216.95 Euros On The Last Friday 14 July 2017 and In My Payout History , It Says That Payment Done ..But I Have Not Received Anything Upon Checking My PayPal Account ... I Am Completely Sure That I Used The Right E-mail And I Am Completely Sure That I Didn't Make A mistake in Entering My Payout Information and This is Not My First Payment ...So What is The Problem ? ... The Support is responding to me with automated meaningless Replies !!!

[Sheena Kaul]

Moving to Adobe Stock Contributors​

Looping in MatHayward to help you better.

[gunter55vc]

MatHayward​

Can You Help Me , Sir ?

[MatHayward · Accepted solution]

I checked your account and confirmed that your payment has already been processed. Please contact us via the Customer Service page in the contributor portal if you have not seen your payment in PayPal.

regards,

Mat Hayward

[gunter55vc]

MatHayward​

Yes .. I Sent Two Messages To Portal Down Below My Contributor Account with the Title " Contact Us "

It is Down Below The Webpage with "

• Change region
• Learn & Support
• Contact us
• Blog

Is This What You Mean MatHayward or You mean Something else By " the Customer Service page in the contributor portal"

[gunter55vc]

MatHayward​

Hey, MatHayward ... I Replied To Your E-mail Of Adobe Contributor Support Case (Adobe Case Update 00052008) .. Regarding New Developments Of The Missing Funds Of Paypal Payment ... Please Check Your Inbox In Adobe Stock Contributor Support !!

[komai76342527]

i was request my payment,i choose payment via payoneer,i'm not input my payoneer email yet but the transaction end,and the status is pending,can you help me please?thanks. 

[Abambo]

@komai76342527 :

You should contact Contributor Support for this: Need help? (Stock Contributor Support)