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Weird Lag when opening new file or saving a file

New Here ,
Jul 13, 2017 Jul 13, 2017

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Ok, so this is my first post here and I came for a specific problem.

I have a Weird Lag when opening new file or saving a file. Basically, when ever I have the windows file explorer open for any kind of file operation.

I only face lag when doing this (or any other operation that uses Windows File explorer Dialog).

I have no lag/problems when actually using Photoshop for editing images.

So I believe this has something to do with PS's compatibility with windows explorer shell or vice-versa.

You can see the problem here : Photoshop Problem - YouTube

Did you see the way the Icons in the taskbar keep "Refreshing"? And the lag when Scrolling though the files and trying to name them?

I'm on Windows 10 creators update.

Core i7 4710HQ 2.5~3.5 ghz.

24GB RAM

SSD+HDD (PS Installed On SSD)

Photoshop Version : 18.1.1.252

I also had this problem on 2 previous versions of PS.

Hope I can Find a solution here.

Thanks.

Edit:

I also have Illustrator and Dreamweaver installed and I don't have such (or any, for that matter of fact) problems with them. They run smoothly without any issues.

Message was edited by: Bhavil Jain

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New Here ,
Jul 14, 2017 Jul 14, 2017

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Anyone???

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Jul 18, 2017 Jul 18, 2017

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Hi Bhavil,

Are you able to reproduce this issue if you uncheck "Use graphics processor" under Photoshop Preferences>Performance?

Thanks,

Akash

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New Here ,
Jul 18, 2017 Jul 18, 2017

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Hi Akash,

Thank you for replying, I was beginning to think I won't get a solution to this.

As to your question. Yes the problem still stays after unchecking "Use graphics processor".

Regards,

Bhavil Jain

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Jul 19, 2017 Jul 19, 2017

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Thanks Bhavil for the update. We'll have to check whether the issue persists on your computer or not when it's running in safe mode.

Let me know the outcome. You may refer Solve Adobe Photoshop problems and issues by keeping it up-to-date

~Akash

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New Here ,
Jul 19, 2017 Jul 19, 2017

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Hi Akash,

I checked it in safe mode. The problem still persists.

Bhavil

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New Here ,
Jul 21, 2017 Jul 21, 2017

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Hi Akash,

Any other suggestions?

Regards,

Bhavil

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Jul 21, 2017 Jul 21, 2017

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Please create a new user account with Administrative rights and check if the issue persists.

~Akash

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