I have purchased 20GB storage plan , But I am unable to use that storage. The money have been withdrawn from my account, I've received email about successful purchase, but when I go to the Creative Cloud App I get 100% 2GB/2GB storage used message, and constant Out of memory pop-ups. Because of this I am unable to to synchronize my photos between different devices and use the storage I had payed for.
Tried re-logging, re-syncing, updating to no avail
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I have purchased 20GB storage plan
You can't just buy CC storage—it comes with your CC subscription. What did you actually purchase? A single application? Just Photoshop/Lightroom?
If you have a full Adobe Creative Cloud membership or a single app membership, you have 20 GB of storage. If you have a Creative Cloud Photography membership, a trial product, or a free membership, you have 2 GB of storage. Creative Cloud for teams and Creative Cloud for enterprise memberships include 100 GB of storage per seat.