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Muse won't connect to business catalyst.

New Here ,
Jul 22, 2017 Jul 22, 2017

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I'm trying update a website already published but muse won't connect with Business Catalyst when i try to publish.

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Community Beginner ,
Jul 22, 2017 Jul 22, 2017

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I've got the same issue. It was working just fine before the update.

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LEGEND ,
Jul 22, 2017 Jul 22, 2017

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Does your CC Icon look like this?

Bildschirmfoto 2017-07-22 um 15.22.35.png

If not, you don`t have connection to CC and so no connection to BC, I guess.

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Jul 24, 2017 Jul 24, 2017

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Hey All,

Are you able to connect to BC now?

Can you please try Help> sign out and  sign it back to Adobe Muse and see if it works?/

Regards,

Ankush

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LEGEND ,
Jul 22, 2017 Jul 22, 2017

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when Adobe BC is offline you can't use Muse and it does NOT give any error message... it just never gets a reply to the sign in

eg;

bcoffline.png

you should check the status of Adobe BC here = BC Status

Screenshot (1210).png

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