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cannot see photo when opening it in update PS

New Here ,
Jul 23, 2017 Jul 23, 2017

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When I open a photo in the updated CC Photoshop, it's just a black square. I can see the photo if I grab an edge and move it, but then it

goes black again. Help!

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correct answers 1 Correct answer

Community Expert , Jul 23, 2017 Jul 23, 2017

probably some conflict with graphic card GPU acceleration. Please try temporally to disable acceleration and check if there is an updated driver for your graphic card.

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New Here ,
Jul 23, 2017 Jul 23, 2017

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The same here! What is this I am very concerned!

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Community Expert ,
Jul 23, 2017 Jul 23, 2017

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probably some conflict with graphic card GPU acceleration. Please try temporally to disable acceleration and check if there is an updated driver for your graphic card.

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