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Re: no cancel plan option!

New Here ,
Jul 23, 2017 Jul 23, 2017

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These instructions do not work.  I have no cancel plan option in my software. The alternative tells me to contact support which creates a circular reference without ever providing a communication window or an email address.

Is this Adobe's plan?  My plan renews today and I want to cancel today!

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Creative Cloud

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Adobe Employee ,
Jul 24, 2017 Jul 24, 2017

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Hi Philip,

Are you unable to Contact Customer Care ?

Please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Let me know if that helps!

Regards,

Sheena

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New Here ,
Jul 24, 2017 Jul 24, 2017

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This doesn't work.

Sent from my T-Mobile 4G LTE Device

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Adobe Employee ,
Jul 24, 2017 Jul 24, 2017

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Philip, please see the private message sent by me.

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Enthusiast ,
Jul 24, 2017 Jul 24, 2017

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Contact your local Adobe care team on Twitter, it's a much quicker process and they are available 24/7

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