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Lightroom develop asks to renew, while Im logged into CC ?

joomclub
Explorer ,
Jul 24, 2017 Jul 24, 2017

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My lightroom shows this , while Im already logged into the creative cloud.

http://prntscr.com/fzkp82

What could be the issue ?

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correct answers 1 Correct answer

F. McLion Community Expert
Community Expert , Jul 24, 2017 Jul 24, 2017

Try to sign off and back in.

Sign in and sign out to activate or deactivate Creative Cloud apps

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F. McLion Community Expert
Community Expert ,
Jul 24, 2017 Jul 24, 2017

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Try to sign off and back in.

Sign in and sign out to activate or deactivate Creative Cloud apps

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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joomclub
Explorer ,
Jul 24, 2017 Jul 24, 2017

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In Response To F. McLion

Already did twice, no change.

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cmgap Community Expert
Community Expert ,
Jul 24, 2017 Jul 24, 2017

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The message says 'please renew your membership to reactivate the program'. As there been a change in the credit card on your account that would disrupt auto-payment?

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