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Synced CR2 files downloaded from Adobe don't show properly on Mac

Explorer ,
Jul 24, 2017 Jul 24, 2017

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Downloaded a couple of raw files, while testing iPad to MacBook sync, from adobe site. I don't get an option where to save, with the CR2 files going straight to downloads.

The pictures look fine on Adobe's site, and I have a MacBook filled with CR2 files taken with the same camera (5D MK 3) and shot on the same Lexar card, so no issues there.

Pictures show up like the attached pic, rather than filename.cr2.

Anyone help?Screen Shot 2017-07-24 at 12.35.23.png

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correct answers 1 Correct answer

Explorer , Jul 24, 2017 Jul 24, 2017

Thanks I've got there in the end. The first adobe person I chatted with sent me in the wrong direction but sorted now, via a second chat

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Community Expert ,
Jul 24, 2017 Jul 24, 2017

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Where are you starting from? Are these RAW files from your iPad or DSLR? Do you have Lightroom Mobile on your iPad? What are you trying to do?

You can change your 'Download to' settings in your browser preferences.

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Explorer ,
Jul 24, 2017 Jul 24, 2017

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Thanks I've got there in the end. The first adobe person I chatted with sent me in the wrong direction but sorted now, via a second chat

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