Control Audio levels, can't access audio button

[kylieb07]

I am trying to mute the audio on my video clips to add audio and I can't access the button to get to the audio the only thing that comes up is the motion. I have watched all the videos I can on how to change the audio but I can't access that one part to be able to. HELP

[davescm]

You need to give some details so we can try and help.

What operating system?

What version of Photoshop?

What type of video clip (e.g mp4, mov etc)?

Also a couple of screen snapshots of :

The timeline dialogue when you click at the top right of the clip.

The layers panel showing the clip:

Dave

[jim-at-lancair]

I am having the same problem. When I select a video clip (layer) in the timeline window and click on the upper right 'arrow', I don't get the video/audio popup, just the "motion" popup. See attached screen clip.

I am running Adobe Photoshop CC version 20170425.r.252x64 under

Windows 7 Pro 64 bit, service pack 1, running on a Fujitsu Lifebook 902, Intel Core i7-3540M with 16 GB of RAM.

Any ideas on how to fix this? Thanks.

[davescm]

Hi Jim

Look in the layers panel

Is your clip a video layer or a smart object. If it is the latter you will need to open the smart object, by double clicking in the layers panel, to adjust the level.

Dave

[jim-at-lancair]

Thanks, Dave. That worked.

My video layers were not 'smart objects' but they were grouped in the layers pallette. I didn't realize you could select and edit them there, outside of the timeline window.

Much appreciated.

Jim