3 Replies Latest reply on Jul 25, 2017 3:15 PM by JimHess

    My LR4 serial will not work. Tried 3 hours with support to no avail.


      I hope someone can help, I'm going batty!

      I bought LR4 years ago but never installed it. It was an educational licence. Put in the documents and got a serial supplied. So far so good. When I put in the serial it will not get accepted. I emailed support several times. After an hour of trouble shooting he said just download the 4.4 version and your code will work.....it did not. I tried again, after 90 minutes of my life being wasted he has no idea and suggests I should just buy a new version...useless! Does anyone who what could be wrong with the damn thing?