Photoshop installation causes computer to crash. Uninstalling fixes problem

[davea66141036]

I have the new Ryzen chip and motherboard. I know Ryzen has memory issues but my pc runs fine no matter what I throw at it until I install Photoshop. I don't even need to have photoshop open and the pc starts crashing quickly. I replaced the motherboard, tested every single piece of hardware and found zero issues. Like I said, without installing photoshop, it NEVER crashes. Once I install, it just turns off with no warning. Just the event log 'kernel power event 41 task 63'.

[JJMack]

What do the crash reports show is failing?  Use Windows Reliability History viewer to look at the details about the crashes.

[davea66141036]

It just says windows was not properly shut down on those time stamps where the pc crashed.

[JJMack]

Are you getting BSOD? If so what information is in the Blue Screen of death?

[davea66141036]

We have that turned on and it doesn't even come up. Just instant crash

[JJMack]

What do you have turned on? Are you writing the Machine no longer boot up it just crashes? That there is no information in the BSOD.

[davea66141036]

Right now I have no adobe products installed. The moment I install photoshop, the computer randomly crashes. Sometimes shortly after booting up and sometimes 10 minutes in. There is no blue screen ever no matter what we do.

kernel power event 41 task 63 is the only info I can get. I've replaced nearly everything. From what we can tell it's a memory issue with the Ryzen CPU/ram access.

I'm hoping there is a way to throttle down ram use in photoshop or someone has found a work around so I can use photoshop on this pc. Otherwise I will be forced to toss this motherboard and CPU for an intel setup

[JJMack]

Non ECC Ram errors can be intermittent case crashes reboots data corruption all sorts of bad things for they can go undetected.  That is why Workstations and severs use ECC memory.    Random errors are often caused by faulty ram.   It would not surprise me it your problem turn out to be because of your machine RAM.  I would suggest that you open your machine.  Remove your RAM from there sockets.  Clean the contact points ant re insert the ram back into you machine.  Boot up you machine and run a memory stress test that runs for hours. Drink some wine with a friend while your machine is stressing all the rams in your machine.   If it OK then try using Photoshop see if  it still crashes.  If it does make sure all your device drivers are up to date particularly you Display adapters driver.  It could also be a software problem that is not in Photoshop.