Two Problems with After Effects

[soriku]

Hello, I would really appreciate some help. Last night I downloaded Creative Cloud 4.2.0.211 and bought the prepaid annual plan for After Effects. I'm using Windows 10 Home.

There are two problems:

1. After Effects says "Buy Now" and "6 days remaining" in Creative Cloud .
2. Clicking on After Effects gives me an endless loop of accepting the Adobe Software License Agreement.

Logging out and back in has not fixed these problems. Uninstalling/re-installing After Effects and restarting my computer hasn't worked either.

If all else fails, is there any way to get a refund? I am starting to lose hope that this can be fixed. I have read and tried many solutions to these problems, but none have worked so far. Please, if anyone can help I would appreciate it so much!

Thank you,

Nicki

[Peru Bob]

Go here and sign in:

Contact Customer Care

[Nexahs1138 · Accepted solution]

Run Ae as Admin and see if that works, if not do as instructed above, as well as contact your local Adobe care team on Twitter as they are available 24/7

[soriku]

Wow, and it's working as simple as that! Thank you SO MUCH!