cancel indesign

[shaikhas11895658]

Dear Sir.

please I want to cancel In-design >

[Derek Cross]

This forum is for advice from volunteers on using InDesign. You need to log into your Adobe Creative Cloud account to cancel your InDesign subscription.

[Om Nath Jha · Accepted solution]

Hi shaikhas,

You can check this link for online cancellation: How to cancel a Creative Cloud membership or you can contact our support as well, here's a link to get call back number for your region: Contact Customer Care

Regards,

Om

[mariew42933843]

good eavening out there,

I can'nt cancel my monthly abo as well. Following the steps at the given link doesn't work. As I'm working at normal working times (as so many other people do), neither the support via chat, nor via phone is aviable to me. Isnt the an other way to get that done?

I only get to this Answer, when following the described path (I got the german Version):

" Wir bedauern es sehr, dass Sie uns verlassen

Bitte informieren Sie sich über anfallende Kündigungsgebühren oder Rückerstattungen in unseren Abo-Bedingungen. Um zu kündigen, wenden Sie sich bitte an unseren Support."

best regards

M.

[Derek Cross]

Check whether you have signed up for a 12 month subscriptio.

[mariew42933843]

No i got the monthly version, and I checked it a couple of times:

"IHRE AKTUELLE ABO-VARIANTE:

Einzelprodukt-Abo der Creative Cloud für InDesign (monatliche Laufzeit)‎

35,69 € pro Monat

inkl. MwSt."

Today they booked the fee for next month and still i cant cancel it by following the described way. 😕