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please kindly support to resolve the problem with Adobe Photoshop and Illustrator in my computer. These software usually do not response and force restart. After checking “Start Task Manager” in my computer, I found out that these Adobe Software using a lot of Ram (enclosed), that cause the other software in the computer run slowly also. This situation happens usually and It takes my time a lot because I have to do again with the file which has not been saved
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Nguyen,
You may check the system requirements, which are here for AI,
https://helpx.adobe.com/illustrator/system-requirements.html
And you may ask in the other relevant forums, including CC,
https://forums.adobe.com/welcome
And you may try to ask Adobe, through a chat (just click the Still need help button straight away),
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or through Adobe phone Support, see the different workday hours depending on country),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
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Can you review your Adobe Cloud app and let us know how well that is running. You may need to reset your OOBE
Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel