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photoshop freezing when i open the text button

New Here ,
Jul 27, 2017 Jul 27, 2017

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I am pulling my hair out over this one. Photoshop works fine until i need to make letters or words in a psd. then I get a black screen with the navigation window showing. I've restarted the program a few times, then uninstalled and reinstalled the program, and now I'm at my wits' end in trying to get this photoshop program to work.

Please help.

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Adobe
Community Expert ,
Jul 27, 2017 Jul 27, 2017

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When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems?

Also, graphic adapter brand (NVidia, amd, ???) and model, and driver version

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New Here ,
Jul 27, 2017 Jul 27, 2017

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I'm running windows, and photoshop cs4 on my personal home computer.

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Community Expert ,
Jul 27, 2017 Jul 27, 2017

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Windows XP or Windows 2000 or Windows 7 or Windows 8 or Windows 10 and which "patch" level?

NVidia or AMD card, and which driver version?

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