Photoshop fails to launch

[His_Wardship]

Recently, Photoshop has begun failing to launch. All other Adobe programs function correctly. Selecting the Photoshop option from the Creative Cloud tray fails to do anything, a brief loading icon appears after which nothing happens. I have completed a full reinstall, removing all Adobe programs from my computer, and running the Creative Cloud Cleaner, and deleting all Adobe files within Program Files, Program Files (x86) and Appdata. The problem persisted after a full reinstall. My graphics drivers are up to date, and I have uninstalled and reinstalled them.

I would appreciate assistance in resolving this issue.

[Dean_Utian]

A guess - have you tried making sure you have the 64 bit version of Photoshop rather than the 32?

[Peru Bob]

https://forums.adobe.com/people/Dean+Utian  wrote

A guess - have you tried making sure you have the 64 bit version of Photoshop rather than the 32?

Having both of these folders would indicate 64 bit:

Program Files, Program Files (x86)

[Dean_Utian]

Hi Peru Bob,

Having both Program Files and Program Files (x86) suggests both 32bit and 64bit applications have been installed. We don't know which Adobe programs in which folder. It could be that Premiere was installed as 64 bit, Photoshop as 32 bit.

[His_Wardship]

I believe that I have the 64 bit version. To the best of my knowledge, Creative Cloud automatically installs the correct version, however I have also directly downloaded the 64 bit installer from the Adobe website. Its filepath also in Program Files, rather than Program Files (x86).

[Dean_Utian]

Here is a page of troubleshooting with Photoshop.

It includes things like trying to start in safe mode which could reveal that the problem is an extension.

Solve Adobe Photoshop problems and issues by keeping it up-to-date

[Peru Bob]

Try rolling back the video driver.

[Francesco Della Peruta]

Have yout tried to reset Photoshop Preferences?

hold down Alt, Ctrl, and Shift keys (Mac: Command, Option, Shift) while starting up Photoshop. A dialog box will appear asking if you wish to delete the preferences/settings file. 

[His_Wardship]

Hi, as mentioned above, Photoshop entirely fails to launch. Holding down those buttons does nothing, since the Photoshop loading dialogue doesn't actually appear.

[Francesco Della Peruta]

Please try to use this tool before eventually reinstall the creative cloud:

Use the Creative Cloud Cleaner Tool to solve installation problems

then re-download a fresh copy of photoshop and reinstall...

[Francesco Della Peruta]

One moment... Have you restarted the PC before try to reset preferences?

Maybe some photoshop processes could be remain active...

[His_Wardship]

Hi, as stated in the OP, I have already uninstalled all Adobe programs, deleted their file directories and run the Creative Cloud Cleaner, restarted and reinstalled all programs again. As stated above, this did not work.

[His_Wardship]

I have fixed the issue. I ran CHKDSK/F through the Command Prompt, which resolved this issue. I imagine it was a hard-disk based issue, but I can't be sure.

[Francesco Della Peruta]

Ok,  a system operating related error.. thanks for reporting