cancel service

[auto_aut]

I'd like to cancel service of Photoshop CC and Lightroom CC now, so that no further payment will be deducted from my credit card from June 2017. ... Please help and let me know how to cancel the service.

[Ned Murphy · Accepted solution]

Cancel your Creative Cloud membership

If you are unable to cancel thru your account then try contacting support... For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_sti...

[auto_aut]

I have tried the suggested steps. But I can not do the transaction. Because there is no option of canceling revenue service, I have canceled it.

[auto_aut]

I have tried the suggested steps. But I can not do the transaction. Because there is no option of canceling revenue service, I have canceled it.

[Jeff A Wright]

Moving this discussion to the Adobe Creative Cloud forum.

Auto'aut I am sorry you are facing difficulty cancelling your membership.  Please see Cancel your Creative Cloud membership for details on how to cancel an active membership.  If you continue to face difficulties then please contact our support team directly as suggested by Ned in message #1 of this discussion.

[auto_aut]

Can you verify that My account Is it a monthly account?

[Nancy OShea]

This is not Adobe support.  This is a product user forum.  We don't have access to your account.  But you do.  Please log-in below with your Adobe ID and password.

Adobe ID

[Sheena Kaul]

Hi there,

I checked your account and the Creative Cloud photography plan is canceled.

Let me know if you need any additional details.

Regards,

Sheena