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pausing your 12-month plan + student discount

Community Beginner ,
Jul 29, 2017 Jul 29, 2017

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Hi!

I have a question regarding pausing my plan (Creative Cloud Student and Teacher edition) - I signed up for 12 months, and have used 8 of these months so far. Is it possible to pause my plan now, and resume it (with 4 remaining months) at a later time, for example in a couple of months? I have limited access to my computer at the moment, and I don't want to waste money paying for something I cannot take fully advantage of.

Also, what will happen when my current 12-month contract is over? Do I automatically sign up for another 12 months (unless I notify you that I want to quit it), or do I have to extend the plan myself? And if I extend the plan, can I still use my student discount, or do I have to pay full price (in other words, for how many months can I use my student discount?)

Thank you!

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correct answers 1 Correct answer

Community Expert , Jul 29, 2017 Jul 29, 2017

As far as I know, there is no way to pause and resume a plan

Also as far as I know, your plan will renew (you should receive an email notice) unless you specifically cancel

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

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Community Expert ,
Jul 29, 2017 Jul 29, 2017

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As far as I know, there is no way to pause and resume a plan

Also as far as I know, your plan will renew (you should receive an email notice) unless you specifically cancel

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

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Community Beginner ,
Jul 29, 2017 Jul 29, 2017

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Thank you for your answer!

If I do not cancel my subscription, will I countine paying the same price as I do right now (a discounted studen price) year after year or will I start paying the original price after one year with discounts? My plan is the Creative Cloud Student and Teacher edition (yearly)‎. I don't understand if the "yearly"- part means that I can only have the discount for a year, or if it only means that I "tie" myself to the contract for one year (during which I can cancel it, but then I have to pay a fee).

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Community Expert ,
Jul 29, 2017 Jul 29, 2017

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LATEST

One Year Intro Price https://forums.adobe.com/thread/2270867 explains

Yearly means you bought a one year plan, and your renewal will be for one year... with a penalty if you cancel early

read the Subscription Terms https://www.adobe.com/misc/subscription_terms.html

-Purchasing FAQ https://forums.adobe.com/thread/1926340

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