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file recovery

Explorer ,
Jul 29, 2017 Jul 29, 2017

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I hope this is a straightforward question and answer of yes or no. My external drive is dead, it was the only place i kept my photos, they are lost now as far as the drive is concerned. the question is, does Creative Cloud have anything from my Lightroom that I can download, maybe there's better ways to word it but i'm pretty sure you know what I am asking. does creative cloud keep any sort of file format of the raw files I had in lightroom that i obviously can't access now due to technically not having access to the raw files on my pc anymore i don't need info on recovery software etc i'm asking just the one question about creative cloud and what it may hold of my images please.

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Community Expert ,
Jul 29, 2017 Jul 29, 2017

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CC has only copies (not RAW) from photos you have synced to CC by means of putting them into synced collections.

If you don't have any backup of your original RAW files, you're kinda lost.

What you can do is extract the previews. However, your mileage may vary depending on the previews you created.

Script to extract previews of lost or deleted photos

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Explorer ,
Jul 29, 2017 Jul 29, 2017

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when i click to extract i get a message saying the archive is either unknown file format or damaged

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Community Expert ,
Jul 30, 2017 Jul 30, 2017

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At what point of the instructions do you get this?

Is your catalog opening normally, beside the '?' on the folders and the '!' on the photos?

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